My VPN connection is slow
Compare networks and locations to find a better connection.
Compare your regular connection
Check the same website with the VPN disconnected, then connected. If your usual connection is also slow, try another network or move closer to your Wi-Fi router.
Try another VELO location
Disconnect, choose another available location in your subscription and reconnect. Performance can vary with your network and the selected location.
Refresh your setup
Refresh the subscription in your VPN app and check for an app update from its official source. Pause large downloads while comparing the connection.
Share a useful comparison
If the problem continues, tell VELO support which app, location and network you tested. Mention whether all websites are slow or only one service.
