Refresh your VELO subscription in the app
Load current locations and settings without buying a new subscription.
Open your existing VELO subscription
Open Happ, INCY or Karing and find the VELO subscription or profile that you already imported. Disconnect before changing the configuration.
Use the refresh or update action
Choose the app’s refresh or subscription-update action. Menu names and icons vary between app versions. Wait for the update to finish, then choose a location and reconnect.
If updating fails
Check your internet connection and confirm that access is active in the VELO bot. If your personal link has changed, get the current one from the bot and follow the import guide.
Keep the existing configuration until the replacement is working. Ask support if you are unsure which profile to update.
